1. Booking & Scheduling

All services must be booked in advance.
A minimum of 24 hours notice is required for changes or cancellations.
Same-day service may be available at an additional cost.

2. Pricing Structure

Rates depend on the type of service (Regular, Deep, Move-In/Move-Out, Office Cleaning).
Standard cleaning is charged hourly or as a flat rate, depending on the service.
Larger or more complex projects may be priced individually after assessment.

3. Additional Charges

Tasks outside the agreed service scope may incur extra fees.
Parking fees, tolls, or special access costs will be added to the total bill if applicable.

4. Payment

Payment is accepted only via e-transfer to ShipShapeOrganizer21-@gmail.com and is due immediately upon service completion unless otherwise arranged.

5. Satisfaction Guarantee

If you are not satisfied with the service, you must contact us within 3 hours after the cleaning is completed so we can promptly address the issue.